WILL THE POSTURE CORRECTOR PINCH MY ARMS/SHOULDERS?

No, unless you are wearing the posture corrector incorrectly. If you experience pinching either you are wearing it too tight or you are slouching your shoulders into the posture corrector too much. Loosen the straps to your comfort level and pull those shoulders back! That’s the beauty of GENKI™ Posture Corrector, if you are slouching, …

HOW DO I KNOW WHICH SIZE TO BUY?

You can use our Size Chart on the product page for a quick glance at the recommended measurements for each size. Each product has it’s own sizing and it’s best to review the size chart on each product page. If you still need help, just send us an email at support@GenkiDirect.com.

MY PACKAGE IS SHOWING AS DELIVERED, BUT I DID NOT RECEIVE IT. WHAT SHOULD I DO?

If your tracking information says the package was “delivered,” first double-check the area where the carrier would have left it. Ask neighbors too in case the package was dropped at the wrong door. Also, look for any “attempted delivery” notices, which means the carrier tried to deliver it, but no one was home. If you …

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